Frequently Asked Questions

How long does it normally take for my purchase to arrive?

Most engines, transmissions and transfer cases in stock are generally delivered 2-3 days after they are ordered. We have 27 distribution locations across the nation, so shipping time will vary.

What is the difference between rebuilt engines and remanufactured engines?

Rebuilt engines are just refurbishing up a used engine and still have many used parts whereas remanufactured engines have ALL brand new internal parts plus all aftermarket and OEM upgrades and updates.

How do I place an order on one of your products?

You may place an order using Fraser Engines online order form (no online credit/debit card processing is available due to fraud prevention) or just call us at 1-800-731-3177.

Do I have to have my engine or transmission installed at one of your licensed installers?

No, you do not, our products may be installed anywhere as long as it is in the continental United States. Call us at 1-800-731-3177 and we can assist you in finding a qualified technician in your area.

Do you deliver to residential addresses?

Yes, all the time! All of our delivery trucks come equipped with a lift gate and pallet jack for easy drop off to any location you need.

What forms of payment are accepted?

We accept all major credit and debit cards, E-checks (over the phone verification), paper checks, money orders or wire transfers. Cash purchases are available for Michigan customers.

Do you finance?

Yes, we accept payment through AFFIRM (Virtual Credit Card), Snap! Financing, Pay Tomorrow, and Fraser’s Pay Plan. Call 1-800-731-3177 for details.

How long have you been in business?

Fraser Engines & Transmissions is family owned, 2nd and 3rd generation operated. We have been going strong since 1961!

Where are you located?

We are headquartered in Southeast Michigan and have over 27 national distribution centers throughout the United States.

Will it save me money if I come and pick up the unit?

Unfortunately, it will not, as we have flat rate shipping incorporated into all of our price quotes. Some units are only available for pickup in Michigan, Texas, or Minnesota. Call 1-800-731-3177 for details.

HOW DOES THE CORE PROCESS WORK?

Once you receive your FRASER engine or transmission, simply put the old unit back in the shipping container we provide for you and call us. Once the unit is checked back in, we will AUTOMATICALLY refund you the deposit.

Core charges are added to the initial price of the unit. For example – Engine: $3499 / Core: $500.00 – Your total on this order would be “$3999.00” which we will give you “$500.00” back upon checking in your core.

HOW DOES THE SHIPPING WORK?

We ship to EVERYWHERE in the CONTIGUOUS United States.

Shipping costs are predicated on Zip Code and proximity to the nearest shipping hub where the unit might be available.
Shipping time for units IN STOCK typically is 7-10 business days, if in same state as shipping location, some units can be delivered within 1-5 business days.

FRASER has over 27 nationwide locations so locating you a motor in a timely fashion is hardly ever an issue!

DO WE SHIP RESIDENTIAL? – YES

DO YOU HAVE RECOMMENDED INSTALLERS / CAN I DO A D.I.Y (DO IT YOURSELF) INSTALL?

Unfortunately we do not. However we do often advise customers to use www.RepairPal.com. They will give you a list of CERTIFIED installer in close proximity to your location.

You can install the engine yourself, the only thing on the warranty NOT covered for a DIY would be labor. We will, in most cases, warranty the parts.

WHERE ARE YOU LOCATED? CAN I PICK IT UP?

Pickup locations in Michigan & Texas, only if unit is available. We are headquartered in Michigan

ARE THE UNITS PAINTED GOLD?

No, the gold color is strictly for emphasis.

HOW DO I PLACE AN ORDER?

To place an Order simply click the green button on the top of our website that reads place an order online.  Fill out the form and then call us at 800-731-3177 after completing and submitting the form. The order form will not process your payment.  You MUST call after completing the form to process your payment. ONLINE ORDER LINK: https://fraserengineco.com/fraser-engines-order-form-2020/

HOW DOES PAYMENT WORK?

Fraser can accept all forms of payment such as debit/credit cards, checks, wire transfer, and ACH electronic bank transfers, as well as several other methods of financing offered through our website.

HOW DOES FINANCING WORK?

To apply for Financing simply click the tab located at the top of our website that reads financing options. Select the finance company you would like to apply through and submit an application for financing all through the website. 

“I’m not a mechanic and I don’t understand the quote” – No worries!

Fraser strives to make our quotes as simple and easy to understand.  Simply read through the quote and if you are still confused you can  always show the quote to your mechanic/installation garage and ask what they would recommend is the best option for your situation and vehicle. For any  further questions call 800-731-3177. 

DO YOU DYNO TEST YOUR ENGINES & TRANSMISSIONS? 

Every FRASER engine and transmission is thoroughly SIM tested, most of our units are built on assembly line 50-100 at a time, SOME of the units are DYNO tested to obtain spec data while the others are SIM & SPIN tested to assure quality.  

HOW DOES THE WARRANTY WORK? 

If you have the STANDARD warranty, your engine will need to be plant inspected. For details on that call our support team.

If you purchase a NO FAULT warranty available in either 3 YEAR or 5 YEARS, that means that you are guaranteed a one-time hassle free replacement regardless of the cause of the engine failure.