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  • America’s trusted powertrain leader since 1961
Remanufactured Powertrain Components Online Ordering Open 24/7 Phone Support Mon–Fri 8AM–5PM EST 800-731-3177 sales@fraserengines.com Public & Commercial Shops Welcome
Online ordering open 24/7 · Phone support Mon–Fri 8AM–5PM EST
sales@fraserengines.com · Public & commercial shops welcome
FAQ | Remanufactured Engine & Transmission Questions — Shipping, Core Return, Warranty, Financing, Fitment | Fraser Engines

Fraser Engines & Transmissions · Help Center

Frequently Asked Questions

43 answers on ordering, shipping, core returns, warranty, fitment and installation for remanufactured engines and transmissions. Can’t find it? Call 800-731-3177, Mon–Fri 8AM–5PM EST.

2–3 daysdelivery on in-stock units
FREEshipping & core pickup to commercial addresses
$0upfront core charge on most engines
3–5 yrunlimited-mile parts & labor warranty
$10kfinancing available
24/7online quotes & ordering
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Ordering, quotes & payment

8 questions

How do I get a quote?

Use the Get a Quote in Seconds form or call 800-731-3177 (press 1 for Sales). Have your 17-digit VIN ready — a Fraser powertrain specialist verifies fitment against it and sends an all-in quote with price, warranty, shipping and core terms, usually within minutes during business hours.

How do I place an order?

Two ways: order online 24/7 from any product page (online orders waive the $250 MOTO fee), or call 800-731-3177 Mon–Fri 8AM–5PM EST and order with a Product Specialist. Either way, a specialist confirms your VIN, build option, warranty selections, shipping address and core terms before your order is processed.

Can I order online with a credit card?

Yes. Fraser product pages have a Place Order Online button that takes you to a secure checkout, open 24/7. Orders placed online skip the $250 MOTO (mail-order / telephone-order) fee. If you prefer, you can still order by phone.

What forms of payment are accepted?

All major credit and debit cards (Visa, Mastercard, American Express, Discover), PayPal, e-checks (with phone verification), ACH / wire transfers, paper checks and money orders. Cash purchases are available for Michigan customers picking up in person.

Do you offer financing?

Yes — financing up to $10,000 through Affirm (virtual credit card), Snap! Financing, PayTomorrow and Fraser’s own Pay Plan. Apply through the Financing page — pick the lender, submit the application online and use the approval at checkout. Call 800-731-3177 for help choosing.

I’m not a mechanic and I don’t understand the quote. What should I do?

No worries. Fraser quotes list each build option (Standard, Fraser Advantage™, Fully Loaded), what’s included, warranty, shipping and core in plain language. Show it to your mechanic or installer and ask which option they recommend for your vehicle, or call 800-731-3177 and a specialist will walk you through it line by line.

Do you offer wholesale or shop pricing?

Yes. Repair shops, fleets and installers can access the wholesale pricing catalog, sign up as a wholesaler and join the Certified Installer Program.

Can I cancel or change my order?

Submit an Order Cancellation Request or an Engine Swap Request as soon as possible — before the unit ships is best. Terms are in the Terms Agreement.

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Shipping & delivery

7 questions

How long does it take for my engine or transmission to arrive?

In-stock engines, transmissions and transfer cases are generally delivered 2–3 business days after the order is processed. Fraser ships from 27 distribution locations, so transit time depends on your ZIP code and the nearest hub with your unit; built-to-order and specialty builds are quoted with a lead time when you order.

How much does shipping cost?

Shipping and core pickup are FREE to any commercial address (repair shop, business, or terminal) in the continental United States on most engines. Residential delivery and liftgate service are available for an additional charge, which is shown on your quote. Fraser uses flat-rate shipping built into every quote — there are no surprise freight charges at delivery.

Do you deliver to residential addresses?

Yes, all the time. Residential deliveries are made by freight truck with liftgate and pallet jack for curbside drop-off. Tell your specialist the address type when you order so the correct service is quoted; commercial addresses ship free.

Where do you ship?

Everywhere in the contiguous United States. Contact us for Alaska, Hawaii and international inquiries.

Will I get a tracking number?

Yes. Tracking is sent by text and email the day your crate ships, and you can submit a tracking request any time.

Will it save me money if I pick up the unit myself?

Generally no — flat-rate shipping is built into every quote, so there’s no pickup discount. Some units are available for pickup in Michigan, Texas or Minnesota only when the unit is physically at that location; call 800-731-3177 to check.

How is the engine packaged?

Engines ship on a custom crate with a sealed engine bag to keep out the elements — customers regularly mention the crate design in reviews. Inspect the shipment at delivery and note any visible damage on the carrier receipt before signing.

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Core return & deposits

4 questions

Do I have to pay a core charge up front?

On most Fraser engines, no — there is no upfront core charge. You receive the engine, install it, and return your old engine (the core) in the same crate. Where a refundable core deposit does apply, it is listed as a separate line on your quote (for example, Engine $3,499 + Core $500 = $3,999) and refunded automatically once the core is checked in.

How does the core return process work?

Once your Fraser engine or transmission is installed, put the old unit back in the shipping container we provided and schedule a core return (or call us). Pickup is free from any commercial address in the continental U.S. When the core is checked in, any deposit is refunded automatically — you don’t have to call and ask.

Why does Fraser require a core when some online sellers don’t?

Your old engine is the raw material for the next remanufactured engine. Waiving cores as a marketing gimmick has put several remanufacturers out of business; a core policy keeps Fraser financially stable and able to honor a 5-year warranty. Read more on Why Choose Fraser.

How long do I have to return the core?

Return the core within the deadline stated on your order (typically 30 days after delivery). Cores must be complete, the same engine family as the unit purchased, and returned in the original crate. If you can’t return a core, ask about the core waiver.

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Warranty

6 questions

What warranty comes with a Fraser engine?

Standard remanufactured engines carry a 3-Year / Unlimited-Mile parts & labor nationwide warranty. Fraser Advantage™ builds carry a 5-Year / Unlimited-Mile parts & labor warranty PLUS 1 year of No-Fault coverage free. Labor is reimbursed at Mitchell or ALLDATA book time. The written warranty supplied with your engine governs coverage.

What is a No-Fault warranty?

No-Fault coverage protects you even when the failure isn’t the engine’s fault — overheating, lack of lubrication, installation issues and other causes a standard warranty excludes — with a hassle-free replacement. No-Fault upgrades are available on any engine: 1-Year $99, 2-Year $199, 3-Year $299, 4-Year Premium Pay $399, and 5-Year Elite Maxx $499 (Premium Pay tiers add higher labor reimbursement plus towing and rental coverage). Fraser Advantage™ builds include the first year free.

How does a warranty claim work?

Contact the Warranty Center before any teardown or repair — unauthorized work can void coverage. Fraser engine specialists (not a third-party administrator) handle the claim. Standard-warranty engines may require plant inspection; No-Fault claims get a one-time, hassle-free replacement regardless of cause.

Do I need to register my warranty?

Yes. Warranty registration is required for coverage — register when your engine arrives (your specialist will remind you at delivery). Keep your installation invoice, maintenance records and mileage documentation; they’re needed for any claim.

Is the warranty valid if I install the engine myself?

Yes for parts. Fraser recommends installation by a licensed repair facility, and DIY installs are covered for parts in most cases — labor reimbursement, however, requires a licensed installer. Improper installation or failure to correct the original cause of failure can affect coverage.

Does the warranty cover the transmission or accessories?

The engine warranty covers the remanufactured engine as sold. Transmissions, transfer cases and differentials carry their own written warranties. Bolt-on accessories, sensors, injectors, turbos and tinware are covered only when specifically included in your build.

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Product, fitment & quality

9 questions

What is the difference between a rebuilt engine and a remanufactured engine?

A rebuilt engine is a used engine refurbished — often only the failed part replaced, with many used parts still inside, to standards that vary by shop. A Fraser remanufactured engine is completely disassembled to the bare block, cleaned, magnafluxed, pressure-tested and CNC-machined, then rebuilt with new pistons, rings, bearings, timing components, gaskets and seals — a zero-mile engine. Fraser Advantage™ builds add every applicable OEM and aftermarket TSB update.

What is a Fraser Advantage™ engine?

Fraser’s premium build level: a remanufactured and upgraded block, updated cylinder heads, new internals, oil pump and all major OEM & aftermarket Technical Service Bulletin updates applied so the known weak points of that engine family are corrected. It carries a 5-Year / Unlimited-Mile warranty plus 1 year of free No-Fault. Fully Loaded versions add the oil pan, timing cover, valve covers and valley cover. See The Fraser Advantage™.

What’s included with the engine?

Every product page lists exactly what’s included per option — typically a long block with remanufactured block and heads, new pistons, rings, bearings, timing components, gaskets and seals, and the oil pump on most builds. Gaskets sets, covers, pans, sensors, injectors, turbos and other accessories are included only when listed. Check the red tag on the crate and your written order.

How do I know the engine will fit my vehicle?

Fraser verifies every order against your full 17-digit VIN — engine code, emissions package, transmission pairing and mid-year production changes — before it ships. Year / make / model alone isn’t enough (a 5.4L 2V and 3V, or a 5.3L L83 and L84, are different engines). Use the free VIN decoder to see your engine code.

Do you dyno test your engines and transmissions?

Every Fraser engine and transmission is thoroughly SIM tested. Units are built on an assembly line 50–100 at a time; a sample of each run is dyno tested to obtain spec data while the rest are SIM and spin tested to verify oil pressure, compression and sealing before crating.

Are the engines painted gold?

No — the gold color on product images is for emphasis only. Engines ship in their natural cast / machined finish.

Do you sell DOD / AFM / MDS-delete engines?

Yes, for select GM 5.3L / 6.2L and Chrysler HEMI applications. Delete builds require a compatible tuner / calibration that the customer supplies, and they are intended for off-road, racing or non-emissions-controlled use where permitted by law — they may not be legal on pollution-controlled vehicles in California. Details are on each product page.

Do you sell transmissions, transfer cases and diesel engines?

Yes. Fraser remanufactures automatic and manual transmissions, transfer cases, differentials, diesel engines (Cummins, Duramax, Power Stroke), cylinder heads, turbochargers and high-performance crate engines.

Do you sell used engines?

Fraser offers certified used / refurbished engines for some applications, but for a vehicle you plan to keep we recommend a remanufactured engine with a multi-year parts & labor warranty.

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Installation & break-in

5 questions

Do I have to use one of your installers?

No. Fraser engines can be installed by any qualified shop anywhere in the continental U.S. Use Find an Installer to locate a Fraser Certified Installer near you, or call 800-731-3177 and we’ll help you find a qualified technician.

Can I install the engine myself?

Yes. DIY installations are welcome; the only part of the warranty not available for a DIY install is labor reimbursement — parts are covered in most cases. Follow the crate tags, break-in instructions and written warranty procedures exactly.

What should be replaced or checked at installation?

Correct the original cause of failure first: flush or replace the cooling system components, clean or replace a contaminated intake, oil cooler and lines, inspect injectors, ignition, mounts and exhaust, and use new fluids and filters. The Premium Installation Kit ($250) bundles commonly recommended replacement parts for a professional install.

What oil should I use for break-in?

Use the oil, filter and break-in procedure specified in the instructions supplied with the engine. Fraser Premium Break-In Oil ($49.99) is formulated to protect critical components and support ring seating during the initial break-in period. Prime the lubrication system, verify oil pressure immediately at first start, and follow the maintenance schedule.

What if a part is missing or damaged on arrival?

Inspect the crate before signing the carrier receipt and note any damage. Then call 800-731-3177 the same day — Fraser will resolve shipping damage or shortages quickly.

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About Fraser

4 questions

How long has Fraser been in business?

Fraser Engines & Transmissions is family-owned and 2nd- and 3rd-generation operated — going strong since 1961, more than 60 years. Read the company history.

Where is Fraser located?

Headquartered in Southeast Michigan, where our remanufacturing facility is, with 27 distribution locations across the United States. Pickup is available in Michigan, Texas or Minnesota when a unit is at that location.

Is Fraser a manufacturer or a broker?

A manufacturer. Fraser remanufactures engines in Michigan and works with vetted manufacturing partners (AER, Jasper, Precision) for select applications — unlike online brokers who resell whatever a third-party supplier ships. Fraser is a PERA member, BBB A+ accredited and Dun & Bradstreet verified, with a 4.8-star rating across 9,000+ Google reviews.

What are your hours?

Sales and support: Monday–Friday, 8AM–5PM EST at 800-731-3177 (press 1 for Sales). Online quotes and ordering are open 24/7. Email sales@fraserengines.com or use the contact page.

Still have questions?

Talk to a Fraser powertrain specialist

Our sales and support team are engine people, not a call center. Have your VIN handy and we’ll answer fitment, build, warranty, shipping and core questions in one call.

Fraser technician assembling a remanufactured engineSince 1961

One more question: which engine is yours?

Get a VIN-verified quote in seconds.

800-731-3177

Press 1 for Sales · Mon–Fri 8AM–5PM EST · Online ordering open 24/7 · sales@fraserengines.com

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