Fraser Engines & Transmissions customer reviews
Real reviews from truck owners, repair shops, fleet buyers and parts-store pros who bought remanufactured engines and transmissions from Fraser. Read what they say about fitment, shipping, warranty and the people who picked up the phone — including the handful of honest criticisms we’ve learned from.
What customers keep telling us
“Super fast response,” “quote within minutes,” follow-up texts to make sure you got it.
VIN checks that caught a 2V-vs-3V mix-up and “details I wouldn’t have thought of.”
“Ordered Monday, delivered Wednesday.” Crate design and sealed engine bag praised repeatedly.
Replacement engines sent “right away” by the warranty department when something went wrong.
John, Jimmy, Michael, Laurie, Lori, Scott, Greg, Larry, Danielle — customers remember who helped them.
Customer reviews
Filter by what you’re shopping for. Reviews are shown as written, lightly edited for spelling only.
I have been a customer of Fraser Engine Company since 2019 when I purchased my 5.3L engine and I must honestly say my experience with the company has been very positive and pleasant. Customer service and communication is top notch. Always respond to my phone calls, emails, and text very quickly and if for some reason you have any issue they are quick to resolve and they stand by their warranty 100%. I will definitely look to Fraser Engine company again if I ever need an engine or transmission. “Thanks Fraser for getting my truck back on the road again”. Shipping was very quick. Engine actually runs better and seems stronger than the original. Very happy customer.
I used Fraser extensively in the 90's. Never had a problem, and I know some of those engines are still running. I moved, and don't have a shop to work out of anymore. But when my dually gave up the ghost, there was just one place to call. They are clearly as good, if not better than ever.
I've used Fraser Engines twice and have never had a single hiccup. Staff is respectful and diligent about making sure I got what I needed. I recommend Fraser Engines highly.
Purchased a 5.7 HEMI rebuilt about 4 years ago and have put 40k on it trouble-free and am now getting the transmission to match. Quick professional service and a quality product.
The sales team is so knowledgeable and easy to work with. I'm so happy I went with Fraser for my car needs. They are honest and fair, made the whole process seamless. Thank you again, you have my business for life!
So far have received an engine! It’s doing great — already has a few thousand miles on it and running strong! My son loves it! He was the one to learn how to put it in at a vo-tech school! Now looking to get the transmission next!
I originally ordered an engine, but it was a 2-valve engine. After filling out the form and entering my VIN and while talking to John, he informed me that I have a 3-valve engine. Although the 3-valve was more expensive it saved a tremendous amount of headache. Could have done all the work to find out I had the wrong engine. So thank you John.
Fraser was fast to respond and helped me find the engine I needed when nobody else seemed to have it — including the manufacturer!!!
Greg helped answer all questions I had about shipping as well as warranty including the No-Fault warranty option. Looking forward to building a partnership with Fraser and keeping my customers on the road with a quality product.
Great to work with and couldn’t find a better price or a faster delivery time that fit my schedule and budget! Thanks again. I will be using y’all in the future for my diesel engine as well.
Just installed my 2nd motor from Fraser. First one was in my 2002 Dodge Dakota Oct 2022 and now I'm doing my 2001 Dodge Dakota Aug 2023! Great people to deal with on the phone, easy shipping and core return was awesome with their crate design!!
The service was fast, but helpful. All questions were answered. When I had an issue with my bank not releasing payment due to a limit on funds going out in a day, they told me probably the reason and what to do and patiently waited for me to get it straightened out. Stress level went down with their patience and understanding.
Amazing fast shipping, even more in the crate package and the engine bag to seal out the elements. Everything on the engine looks new. Thanks for the fast service!!
A first-time inquiry where Fraser asked the relevant questions and then focused on the minute details that would ensure an accurate replacement. Things I would not have thought of. Kudos! I’ll be back.
I work for AutoZone, and a customer needed an engine. Every supplier was either out of stock or extremely overpriced. Fraser Engines had the engine in stock ready to ship at a great price. Very fast and friendly service, and the entire order process was completed in about 10 minutes.
Very knowledgeable about my needs. I was going to order without tins — it was going to take 3 to 4 weeks. They told me with tins would be quicker and they were right: 4 days later I received the engine. Thanks for the prompt service.
Excellent experience from the beginning to the end. The salesperson was knowledgeable and gave me the info I needed in order to make the best decision. The delivery was on time (actually 3 days earlier than I was told), and I was able to track the delivery so that we were ready. The engine is already in and halfway broken in, and with as little pedal as I am giving it, the torque difference from the exact same motor is noticeably better.
I spoke with Michael (the sales manager). He was extremely helpful and informative. I was so impressed that I went ahead and told my mechanic (Christian Brothers) to order my newly remanufactured engine from Fraser! Thanks again!!!
In 2019 I bought a 5.3 engine for my 2003 GMC Sierra and got the 5-year No-Fault warranty. I towed a 24-foot trailer all over the west half of the U.S. without any issues. This was a 4×4 Sierra on a 6-inch lift with 35s — sold it last year for 10 grand, still ran great after 60,000 miles of work and towing. Looking to maybe put one in my all-wheel-drive 2003 Tahoe as I put a lifetime transmission in it.
I asked for a quote online and received initial correspondence immediately, followed up by a real quote the next morning. I also got follow-up texts to see if there was anything else I needed, with a service representative's phone number. I was superbly satisfied with their customer service. Good job guys.
Very helpful and very responsive. I ordered my engine on a Monday and it was delivered on Wednesday.
Had a slight problem with the 5.4L engine we purchased from Fraser Engines and Danielle in the warranty department really helped us out by getting a replacement sent out right away. Now the rig runs better than ever! Excellent customer service, will definitely use Fraser again in the future!
I needed a engine for my Chevy pickup, they were on top of it. They got me what I needed on time, fair price. Fraser Engines and Transmission — I would do more business with these guys, they are great to work with, very honest people.
They had excellent customer service.
Very quick and reasonable price.
I was impressed by the quick response on my info on my engine prices n shipping core all was given to me WOW excellent service to all ur team member thanx big shout out to them all thanx 👍🏽
You had all the answers I needed. Thanks!
Customer service was very prompt and helpful. I liked the upfront honesty and no-nonsense kind of service. Thanks again!
I had a few questions about certified rebuilt engines and refurbished engines. They were able to answer my questions quickly and in a timely manner. I am very happy with all of the service I've had so far.
I am sorry that I can’t give more than 5 stars because everyone that I dealt with was very helpful and made it easy to get exactly what I needed.
They were very helpful and gave me total cost of transmission, and shipping, and also informed me which transmission would fit my truck.
AMAZING Communication! Super FAST response! GREAT PRICEs! Highly Recommended!
Highly recommend.
Good service, cheap prices & dependable products.
Easy to use, great online quote, no struggle to find what you need, reliable, they have everything you need, and great to work with — so many products.
Good overall, just watch out for hidden fees and no tracking number provided on invoice. Warranty also needs to be registered otherwise warranty is no good.
Great customer service and friendly staff to help with all your engine needs.
Great customer service!! Easy to work with and prompt replies.
Fantastic service and amazing with the help.
Great selection of engines.
This place has excellent service and knowledge on any product you need — you will leave satisfied, I guarantee it!
Great products. Super fast service. They truly care about customers and quality 100%.
Website is easy to use and response to my pricing inquiry was fast.
Fast response and accurate quote which is reasonable.
I give you 5 stars, because I got a quick response quote and even a quick follow up to make sure I got the quote.
Great service. Quick, knowledgeable and accurate response. I’m glad I’m doing business with them.
Their service was quick and friendly.
Great service.
Good sales team, quick and efficient.
Found and quoted me a CVT fast and affordable.
I got my quote really quickly and all the information I asked for.
Very knowledgeable and took the time to listen to what my issue was.
Yes you are a great help, especially when we need help on getting another motor, and I love a prompt response. Thank you.
Respectful customer support!! Quick and easy, straight to the point. Highly recommended!
The response I got was fast, effective and on the money for what I needed — and that's rare in today's industry. Thank you.
Love how fast of a response and quote I received from them. Really look forward to getting my engine with Fraser!
They are really good, I recommend you visiting them.
Fraser answered all my questions promptly and fully. Thank you — will refer you to family and friends. Great prices.
Quick response, very informative.
I appreciate you all getting back to me. Even though I initially thought I hadn't received a quote, I actually did receive it digitally. When I mentioned this, you followed up efficiently by sending it to me as a text message. Hopefully, I'll be able to make the purchase soon.
Super fast response and very knowledgeable.
Quick ordering. Lori was a great help quoting me a rebuilt transmission. Fair prices. Good warranty.
Quick and easy… not to mention a quality product that my customer will be proud of!!!
Fast response — great help.
2nd engine that I have purchased and they are top notch.
Great communication.
Very quick with pricing.
Amazing service, and straight-to-the-point customer service.
Great shop and friendly service.
Fast reply to a request for a quote.
Answered my request in a very timely manner and was very thorough with everything. You guys even sent an extra confirmation text asking if I got the first quote. Very excellent, thank you for your service.
Service has been amazing from the beginning, and it has been very simple to start the process of replacing my engine. I also like all the benefits Fraser offers!!
Scott did an excellent job at describing everything I needed and will need and added his own expertise on what I should do when getting this motor from you guys!!
Your customer service is top notch — because of that I'm purchasing my engine. I recommend this company for everyone.
Very patient, great product and quick response 👍
You guys have been exceptionally well in assisting me in my choice of replacement with the engine.
They were quick to answer all my questions and come up with my quote. Thanks.
Taken care of quickly.
Very happy with their quick response.
Very knowledgeable with fast reliable service. Would definitely order again.
Best on communication 👏 thanks! Great customer service.
Responded very quickly and gave me exact price. Very helpful and engaging.
They were very quick on responding, great prices on the engines and very kind and professional.
Extremely fast response time.
Very professional and informative. Quick to respond.
Very good service.
Very helpful — called to make sure I understood what I was getting, also made sure I didn't forget anything. Waited online for me to complete my order.
Awesome: hooked me up with everything that I needed to have to do the job right, answered all my questions and gave me information about what I needed that I forgot to ask. All in all the whole experience was very helpful and smooth. Thanks again for your help and patience.
Very quick with pricing.
Talked to John in sales originally. I thought he said engine would ship in 7 to 10 days but it didn't. Laurie Fraser called me later and apologized. I think I got it maybe three weeks later. Looked nice but no one at the office told me I needed to buy a turbo separately — the engine had a red tag on it explaining that. Glad to have it installed now. Have changed the oil in it twice already. Mechanic said oil looked clean.
Very good experience 💯
Great people over there — Jimmy and John put up with my unending questions and everything done for me. Thanks.
Michael was very professional, knowledgeable and thorough with the information he provided me. Looking forward to the purchase.
Excellent customer service. They always respond immediately. Couldn’t ask for a better team in your time of need. Thank you.
Conveniently purchased a fairly good 2006 Dodge engine.
Very knowledgeable and really take time to help with your questions. They go to extreme lengths to provide you with help about the problems you are having with your vehicle.
Super helpful, knowledgeable and when I had questions outside his wheelhouse he went and got the answers I needed. His name was Larry.
Found Fraser Engines online to help expedite my son's truck getting fixed. Jim was very helpful answering my questions about all of the things as I have never been through this process.
Great customer service with Laurie, good pricing, would recommend to anyone.
Quick quote, great customer service response.
The service was awesome. They are very informative and knowledgeable about their products. When I’m ready to get my project done I will be getting my engine from Fraser Engines.
Everything went well with the transaction. Great communication and assistance from the Fraser team.
Very knowledgeable staff with very fast and great service. Will be sure to be ordering my engine from Fraser Engine Company and their great knowledgeable staff.
Great service so far. Easy to order.
This is my first purchase and am satisfied with the prompt service I had with the sales person and the timely manner it took to get the engine shipped to my mechanic's shop.
Fast and professional services.
Thanks Fraser for your quote information. I will give this engine info to the engine rebuilder I use here in the Las Vegas area when I begin to refurbish my 2012 Ford E-350 van.
Very attentive with trying to make sure I got the customer support I needed.
Knowledgeable staff and great at responding back quickly to any questions I had.
Shopping with y'all has always been fast n easy and a very good turnaround. I get my parts pretty quick, within days.
John at extension 103 is awesome — easy-going guy, good info, and the deals are great. I will definitely be using Fraser from now on if I need engines.
Just started the process today, and so far, it was pretty quick and easy. Jimmy and John were very nice! Shout out to you two! I will definitely be giving them another call about my next motor when the time comes.
Your sales department was very helpful, very knowledgeable and made it very easy for me to order, purchase and ship without any headaches or worries. Thank you very much.
Good proposal for my Ford Edge.
Good service, it was effective.
Very helpful.
Was a great experience working with you guys!
Very happy with the response, very timely as well.
Fast to send a quote, price seems very good. Will be my first choice when it comes time to replace my engine.
Quick cost review. I'm not ready to purchase just now but have a cost base. Thanks for the quote. Will advise when I need the engine.
When I applied I immediately had responses to my request. Fortunately I didn’t need to purchase an engine this time.
Awesome and easy.
Excellent service and easy access to any information.
Reviews are submitted by customers through Google and Fraser’s review form. Vehicle details are as provided by the reviewer. Had an experience with Fraser? Leave a review →
We publish the critical ones too
A 4.8 isn’t a 5.0. A few customers have told us about missed ship-date estimates, an unmentioned separate-purchase turbo, and confusion over warranty registration and tracking numbers. Here’s what we do about it:
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Frequently asked questions
Yes. Fraser Engines & Transmissions has remanufactured engines in Michigan since 1961, is BBB A+ accredited (since 2009), a PERA member and Dun & Bradstreet verified, and holds a 4.8-star rating across more than 9,000 Google reviews.
From Google reviews and Fraser’s own review form. They are shown as written by the customer, lightly edited for spelling, and include critical feedback as well as praise.
Reviewers describe warranty replacements being sent “right away” by the warranty department, and No-Fault coverage on engines that went on to tow for 60,000+ miles. Warranty registration is required — see the written warranty terms for details.
Customers report in-stock engines delivered in 2–4 days — “ordered Monday, delivered Wednesday” — with tracking. Built-to-order and specialty builds take longer and are quoted with a lead time.
Yes — use the Leave a Review page or find Fraser Engines on Google. We read every one.
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