Understanding Our Warranty Response Time
We understand that your time is valuable, and we appreciate your patience. Typically, it takes between 12 to 24 hours for one of our dedicated warranty technicians to reach out to you. While we strive to respond as quickly as possible, this timeframe allows us to thoroughly prepare to address your concerns effectively.
We realize that waiting can be inconvenient, and we apologize for any delays. Rest assured, our team is committed to providing you with the best service.
Following our established protocol is crucial for ensuring you receive the most efficient and effective service. This process is designed to understand your specific needs and provide tailored solutions.
Your trust in our products and services is greatly valued. We’re here to support you every step of the way.
We regret the inconvenience you are facing with your product. Our team is dedicated to ensuring a smooth and prompt resolution to get you back on the road as quickly as possible. Follow the steps below to navigate through our warranty claim process:
At Fraser Engines & Transmissions, we are committed to delivering exceptional service and support throughout your warranty claim process. Should you have any questions or need further assistance, please don’t hesitate to contact us.