Complete All Required Fields: Ensure all required fields are filled out accurately. Missing or incorrect information may lead to delays in processing your claim.
Claim Submission: Once your claim is submitted, it will be forwarded to our Technical Service Department, where a technician will be assigned to review it.
Claim Number Assignment: After a technician is assigned, a claim number or ticket will be opened, and you will be notified of the status.
Communication Chain: Once the claim is initiated, our warranty team will maintain a consistent chain of communication to keep you updated.
Rare Unit Types: In rare cases involving uncommon unit types, our warranty division will reach out to discuss available options. Although uncommon, these situations do occur, and we are here to assist.
If you have questions or need assistance, please contact our warranty team. Following these steps ensures a smooth and efficient claims process.
