Important Warranty Information

Warranty Coverage and Transfer

• No Additional Warranty Add-Ons: Once the product ships, no additional warranty coverage can be added.
• Warranty Transfer Fee: A $499.00 fee applies to transfer the warranty.
• Warranty Transfer Time Limit: Warranty transfers are not permitted after three (3) years from the original purchase date.

Delivery and Inspection

• Mandatory Inspection: The unit must be inspected upon delivery. Failure to inspect may result in the loss of warranty coverage, with no reimbursement or credit for damaged parts.
• Follow Instructions: Any additional instructions or recommendations labeled inside or on the crate must be followed to prevent damage to the new unit.

Installation Requirements

• Proper Installation: Improper installation or installer error may void warranty coverage. Fraser Engines reserves the right to deny claims related to such issues.
• Installer Responsibility: Inspect, replace, or transfer all external components to ensure the optimal performance and longevity of the product.
• Specific Installation Requirements: Certain parts have specific requirements that must be met to maintain warranty eligibility. Failure to comply and provide proof of compliance may result in:
  1. Denial of warranty coverage.
  2. Rejection of claims related to required part changes.

Maintenance Records

• Oil Change Records: Regular oil change maintenance records are required for any future warranty claims.

Claims and Reimbursements

• Original Installation Invoice: A valid repair order or bill must be submitted to qualify for labor reimbursement.
• Part Reimbursement: Invoices from the part store are required for reimbursement. Failure to submit documentation may result in claim denial.
• Courtesy Gasket Set: Most part numbers are shipped with a courtesy gasket set, which does not carry warranty coverage unless installed by Fraser Engines.

Transmission Notice

• Oil Cooler Replacement: Replacement of the transmission oil cooler is required. Valid proof of compliance must be provided.

Overheating Policy

• Warranty Void Due to Overheating: Overheating will void the warranty as it can cause preventable and irreversible damage to internal components.

No-Fault Warranty Exception

• One-Time Replacement: If a No-Fault Warranty was purchased, overheating will not void the warranty. The warranty covers a one-time free replacement of the engine.
• Without No-Fault Warranty: If a No-Fault Warranty was not purchased, overheating or melted heat tabs will void the warranty.

Transition from No-Fault to Standard Warranty

• Automatic Transition: After utilizing the one-time replacement option under the No-Fault Warranty, the warranty will transition to a standard warranty.
• Plant Inspection Requirement: Under the standard warranty, future claims require the unit to be returned for inspection to evaluate potential defects based on manufacturing standards.

DIY Installers and Warranty

• Defective Product Return: DIY installers or customers without a No-Fault Warranty must return defective products before a replacement unit can be sent.

If you have any questions or need clarification, please contact Fraser Engines customer support for assistance.