Terms And conditions This Terms of Use Agreement ("Agreement") outlines the terms governing the contractual relationship between Fraser Engine Rebuilder, Inc., a Michigan corporation ("Company"), and you ("User"). By purchasing from the Company, the User ("Buyer") agrees to be legally bound by these terms. This Agreement applies to access and use of the Company’s website, www.FRASERENGINECO.COM ("Site"). Terms of Product Purchase All transactions are subject to approval by the Buyer’s credit card company. Orders are irrevocable and cannot be canceled or returned, except where permitted by law. Defective products may be returned for repair or replacement. Delivery dates are estimates and subject to change. A signed acknowledgment is required before processing the order. Payment Methods Credit/Debit Cards: Refunds for canceled orders may take up to five business days to appear on the Buyer’s statement. Electronic Checks: Products purchased via electronic check will not be shipped until the check clears. Buyer's Inspection The Buyer must inspect products upon delivery for damages or missing items in the presence of the carrier. Any discrepancies must be noted on the bill of lading, signed by the carrier, and a copy obtained. Legal Jurisdiction Any legal disputes related to this Agreement must be filed in a court within the State of Michigan. The Buyer agrees to Michigan jurisdiction and is responsible for the Company’s legal costs if enforcement is required. Warranty and Returns Mis-ordered or misdiagnosed parts are subject to a 25% restocking fee plus freight costs. Towing, shipping, transportation, and car rental costs are not covered. Delivery time is typically 7-14 working days. Installers must verify the correct size and application before installation. Core Returns Cores must be returned within 90 days from the purchase date. Failure to return within this period will result in a charge of the remaining core deposit, and any warranties will be void until the core is received. Service and Relationship The Company provides a platform for consumers to connect with auto part distributors but does not verify user statements or guarantee product performance. Transactions and communications between users are their sole responsibility. Intellectual Property and Site Usage The content on the Site is owned by the Company and protected by international copyright laws. Users are granted a limited license for personal use. Unauthorized use of content or trademarks is prohibited without Company consent. Limitation of Liability & Disclaimer of Warranties The Company is not liable for indirect or consequential damages. The Site is provided "as is" without warranties, express or implied. The Company does not guarantee error-free or uninterrupted access. Modification and Force Majeure The Company reserves the right to modify this Agreement at any time. Users continuing to use the Site after modifications accept the changes. The Company is not responsible for delays due to circumstances beyond its control. General This Agreement is governed by the laws of the State of Michigan. If any part is deemed unenforceable, the remainder remains in effect. Cancellation and Refund Policy Standard Cancellations: Engine or transmission orders canceled before shipment incur a 10% cancellation fee. Post-Shipped Products: No refunds on orders canceled after shipment. Fraser Freeze Plan: Orders placed under this plan are non-refundable. Engine & Transmission Swaps: Orders for swaps are final and non-refundable. • • Used Products: All used product sales are final and non-refundable. 1. Pre-Dispute Resolution Requirement Customer agrees not to initiate any chargeback, credit card dispute, or bank transaction reversal related to a purchase from Fraser Engines without first submitting a written explanation of the issue to Fraser Engines and allowing Fraser Engines a reasonable opportunity (not less than 7 business days) to review and respond. 2. Notification Process Written disputes must be submitted to: Fraser Engines – Dispute Department 51446 Oro Rd Shelby Charter Township, MI 48315 📧 Email: support@fraserengineco.com The written explanation must include the order number, a clear description of the issue, and any supporting documentation (e.g., diagnostics, installation notes). 3. Good Faith Cooperation Customer agrees to act in good faith and work with Fraser Engines to resolve any concern. This includes providing all relevant documents or technical evaluations when applicable. 4. Chargeback Violation Clause If a Customer initiates a chargeback or reversal without following the process in this agreement: Fraser Engines may present this signed document and all records to the merchant processor or bank as evidence. The Customer may be held liable for any resulting costs, including but not limited to: Administrative and legal fees Shipping and restocking charges Labor or diagnostic costs related to the resolution 5. Binding Effect This agreement shall apply to all current and future transactions between the Customer and Fraser Engines, unless revoked in writing by Fraser Engines. 6. No Waiver of Rights This agreement does not waive any rights protected by law, but requires a good-faith attempt at resolution before escalating disputes through financial institutions or legal means. By signing below - you agree to the terms listed above and fully understand the policies of Fraser Engine rebuilder, Inc.

1. Purpose and Core Deposit Waiver Fraser Engines & Transmissions (“Fraser”) agrees to waive upfront collection of the Core Amount for the unit described above, contingent on Purchaser’s timely return of a like-for-like, rebuildable core (“Core”) in accordance with this Agreement. 2. Return Deadline (15 Business Days) Purchaser must return the Core within fifteen (15) business days from the date the remanufactured unit is delivered. Time is of the essence. 3. Commercial Address Requirement When the core deposit is waived, Purchaser must ship/receive at a commercial address with dock or forklift access. Residential or limited-access services (including liftgate or appointment fees) are not included and, if used, may be billed to Purchaser. 4. RMA & Shipping Procedure Purchaser must obtain an RMA and Fraser’s bill of lading/labels before shipping the Core. Fraser may provide standard freight arrangements for the Core return. If Purchaser deviates from instructed carriers/methods, additional charges are Purchaser’s responsibility. Risk of loss for the Core in transit is on the party that selects the carrier/method contrary to Fraser’s instructions. The Core must be properly drained, capped, and palletized, free of fluids and hazardous leaks, and secured to prevent damage. 5. Core Acceptability To qualify for waiver fulfillment, the Core must be: Like-for-like for the unit supplied (correct application/casting). Complete (no major parts missing; no disassembly beyond normal wear). Rebuildable (no holes/cracks in block or heads; no fire/flood damage; no catastrophic rod-through-block failures). Fraser will inspect upon receipt and may adjust, reject, or charge up to the full Core Amount if the Core is incomplete, non-like, or non-rebuildable. 6. Authorization to Charge Payment Method on File Purchaser authorizes Fraser to charge the payment method on file for: (a) the Core Amount if the Core is not returned by the deadline, is rejected as non-rebuildable/non-like, or is incomplete; and/or (b) additional freight/handling resulting from residential delivery, liftgate, limited access, re-delivery, missed pickup, improper packaging, or Purchaser-requested carrier changes. 7. Warranty Impact for Late/No Core If the Core is not returned within 15 business days (or is rejected for cause), Fraser reserves the right to (i) void or suspend warranty coverage (in whole or part) and/or (ii) charge the Core Amount and applicable fees to the payment method on file, in Fraser’s sole discretion. Warranty may remain suspended until a conforming Core is received, inspected, and accepted. 8. Compliance & Safety Purchaser is responsible for draining all fluids, complying with EPA/OSHA requirements, and using suitable packaging. Damage, spills, or violations resulting from improper preparation are Purchaser’s responsibility. 9. Title; Risk of Loss Title to the remanufactured unit passes per Fraser’s sales terms. Title to the returned Core passes to Fraser upon receipt and acceptance. Risk of loss for the Core remains with Purchaser until Fraser’s designated carrier takes possession under Fraser’s instructions, or until Fraser receives and accepts the Core, as applicable. 10. Remedies; Collection Costs In addition to amounts due under this Agreement, Purchaser agrees to pay reasonable collection costs, attorney’s fees, and interest permitted by law if Fraser must enforce payment. 11. Entire Agreement; No Assignment This Agreement, together with the governing Sales Order and Fraser’s posted Warranty Terms, constitutes the entire agreement regarding the Core waiver. Purchaser may not assign this Agreement without Fraser’s written consent. 12. Governing Law; Venue This Agreement is governed by the laws of the State of Michigan, without regard to conflicts rules. Exclusive venue lies in the state or federal courts located in Macomb County, Michigan. 13. Electronic Records & Signatures Purchaser consents to electronic records and signatures. A signed electronic copy is enforceable as an original. Acknowledgment & Authorization By signing below, Purchaser (i) acknowledges receipt and acceptance of this Heavy Core Waiver Agreement; (ii) confirms the Core will be returned within 15 business days and from a commercial address; (iii) authorizes Fraser to charge the payment method on file as set forth above; and (iv) understands that warranty coverage may be voided or suspended for non-compliance.